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Modern Slavery Policy

LifeSearch Modern Slavery Statement

For the financial year ended 31 August 2024

Purpose of this Statement

This statement sets out the approach and steps taken by LifeSearch to ensure that modern slavery is not taking place in any part of our business or supply chains. The Modern Slavery Act defines modern slavery as “slavery, servitude, and forced or compulsory labour” as well as “human trafficking” (“modern slavery”).

Our Business and Supply chains

We are a leading advice-based Protection Insurance Intermediary based in the UK and employ 320 people. We offer our advice and Client Support services direct to customers both online and by telephone.

Our supply chain is divided into multiple categories which are built around supporting our core functions and include:

  • Life Companies
  • Wills processing
  • Legal Services
  • IT Services – Maintaining Hardware & Software, User support
  • Facilities Management & Property
  • HR support services
  • Recruitment services
  • Professional Services

Our Values and Policies

At LifeSearch our purpose is “To protect the UK properly”, which means that as an intermediary, we exist to help our customers understand the protection products available to them and ensure that they have the cover in place that is right for their needs.

Our core values are Tolerance, Excellence, Honesty, Openness and Care.

LIfeSearch Modern Slavery Statement

LifeSearch prides itself on its open, tolerant, inclusive culture and welcomes people from every walk of life. We are an inclusive business and consider that the most relevant human rights are the right to just and favourable working conditions, the right to be free from discrimination, protection of minorities and the right to be free from compulsory labour.

It is important to us to promote an open and honest dialogue within our business and all LifeSearchers are encouraged to raise concerns via our Say What You See (whistleblowing) process and our Courageous Conversations feedback tool.

Due Diligence & Training

We respect and acknowledge that modern slavery is a global issue and that no economy, industry or sector is exempt. LifeSearch are fully committed to complying with the objectives of the Act. However, as a financial services organisation, solely operating in the UK, we consider the risk of modern slavery existing within our business to be very low.

We operate appropriate measures to help mitigate against any such risks to ensure that we remain vigilant, through activities such as completing due diligence with our partners and suppliers. Responses received from the due diligence process are reviewed and information of concern is investigated further.

We are committed to ensuring that Leaders and key decision makers have the knowledge and understanding required in order to properly discharge the legal and ethical responsibilities we must comply with.

Our Responsibilities

We accept that the duty to identify the risk of modern slavery occurring within our business and its supply chain is an on-going responsibility. We will continue to review our processes and assess the due diligence responses we receive from our suppliers’ questionnaires accordingly.

Approval and Signature

This statement was approved by Paula Bertram-Lax, Chief Operating Officer on 3rd November 2023


LifeSearch Limited is an Appointed Representative of LifeSearch Partners Limited, who are authorised and regulated by the Financial Conduct Authority. Calls may be monitored/recorded.