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Modern Slavery Policy

September 2021

LifeSearch Modern Slavery Statement
For the financial year ended 31 August 2021

Purpose of this Statement

This statement sets out the approach and steps taken by LifeSearch Partners Limited and its relevant subsidiaries (LifeSearch Limited and any other named Appointed Representatives), to ensure that modern slavery is not taking place in any part of our business or supply chains. The Modern Slavery Act defines modern slavery as “slavery, servitude, and forced or compulsory labour” as well as “human trafficking” (“modern slavery”).

Our Business and Supply chains

We are a leading advice based Protection Insurance Intermediary based in the UK and South Africa, and employ 336 people. We offer our advice services direct to customers both online and by telephone from our UK offices. We offer Client Support services from both our UK and South Africa based offices.
Our supply chain is divided into multiple categories which are built around supporting our core functions and include:

  • Life Companies 
  • Wills processing 
  • Legal Services
  • IT Services – Maintaining Hardware & Software, User support
  • Facilities Management & Property
  • HR support services
  • Recruitment services 
  • Professional Services

Our Values and Policies

At LifeSearch our purpose is to “To love getting far more people than anyone ever thought possible to protect themselves, their families and their businesses, in a way we know is best for them.”, which means that as an intermediary, we exist to help our customers understand the protection products available to them and ensure that they have the cover in place that is right for their needs. 

Our core values are Tolerance, Excellence, Honesty, Openness and Care. Our culture holds families at its heart. To serve them best we take personal responsibility for doing the right thing. We try out new ideas and learn from our mistakes. We grow the good we do in a way that’s ambitious, respectful, supportive and fun.

LifeSearch Modern Slavery Statement

LifeSearch prides itself on its open, tolerant, inclusive culture and welcomes people from every walk of life. We are an inclusive business deeply committed to the protection of minorities and consider that the most relevant human rights are the right to just and favourable working conditions, the right to be free from discrimination and the right to be free from compulsory labour.

It is important to us to promote an open and honest dialogue within our business and all LifeSearchers are encouraged to raise concerns via our Say What You See (whistleblowing) process.

Due Diligence & Training

We respect and acknowledge that modern slavery is a global issue and that no economy, industry or sector is exempt. LifeSearch are fully committed to complying with the objectives of the Act. However, as a financial services organisation, we consider the risk of modern slavery existing within our business to be very low.

We operate appropriate measures to help mitigate against any such risks to ensure that we remain vigilant, through activities such as completing due diligence with our partners and suppliers. Responses received from the due diligence process are reviewed and information of concern is investigated further.

We are committed to ensuring that LifeSearchers throughout the business, particularly the People & Culture and Senior leadership team, have the knowledge and understanding required in order to properly discharge the legal and ethical responsibilities we must comply with.

Our Responsibilities 

We accept that the duty to identify the risk of modern slavery occurring within our business and its supply chain is an on-going responsibility for all LifeSearchers. We will continue to review our processes and assess the due diligence responses we receive from our suppliers’ questionnaires accordingly.

Approval and Signature
This statement was approved by the Board of LifeSearch Partners Limited on 23rd September 2020

LifeSearch Limited is an Appointed Representative of LifeSearch Partners Limited, who are authorised and regulated by the Financial Conduct Authority. Calls may be monitored/recorded.