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Six ways to choose the best insurer for life insurance

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4 min read

by LifeSearch,

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Guide last reviewed 27 Feb 2026

Choosing the right insurer for your life insurance can feel like a big decision. You are choosing the company your loved ones may rely on one day, and that matters. Price is important, but the cheapest quote is not always the best. What matters most is choosing the insurer that is right for your needs and your life. One that will do the right thing when it really counts.

A protection adviser can help you compare insurers clearly and choose the best life insurance for your situation. But if you want to explore the choices yourself, here are six simple things to think about.

1. Start with what you want to protect

Before you compare insurers, think about what you want the life insurance to do. This helps you avoid choosing a policy that sounds good but does not work for your real needs.

Ask yourself:

  • Is the cover mainly to repay a mortgage?
  • Do you want long-term support for your family?
  • Does your business need protecting too?
  • Do you need cover in case illness or injury stops you working?

When you know what you want to protect, you can decide how much cover you need and how long the policy should run for. Getting clear on this early helps you avoid mistakes later.

What ‘life insurance’ really includes

Life insurance (sometimes called protection insurance) is not one simple thing. It is a group of covers that help in different ways:

  • Life insurance pays money if you die during the policy term.
  • Critical illness cover pays a tax free lump sum if you get a serious illness listed in the policy.
  • Income protection insurance pays you money each month if illness or injury stops you from working.
You may not need all of these. But knowing the types of cover helps you compare insurers properly and choose the best life insurance for your situation.

2. Look beyond the headline price

Two policies can cost the same but work very differently. The best insurer is not always the cheapest one. When you compare life insurance, look at:

  • what exclusions apply
  • whether premiums are guaranteed or reviewable
  • whether you can increase cover later without new medical checks
  • how illnesses, disabilities and terminal illness are defined

The best life insurance is usually the one with clear terms and fewer surprises, not the one with the lowest price.

3. Why underwriting matters more than you think

Underwriting is how insurers assess your health, lifestyle and risks. It can change the price you pay, the terms you get, and even whether an insurer offers you cover at all.

If you have:

  • a medical history
  • a family medical history
  • a higher risk job
  • a higher BMI
  • or you are older

…then insurers may treat the same information very differently.

Choosing the wrong insurer may lead to higher premiums, extra exclusions, or even a declined application. Choosing the right insurer for your circumstances can make a big difference to how much you pay and how safe the cover is for the future.

4. Check how insurers handle claims

Claims are the real test of any insurer. Many insurers publish claims statistics, which show how many claims they pay and why some aren’t paid. The percentage alone does not tell the full story. What matters is why claims are declined.

Insurers who explain their decisions clearly, in plain English, tend to inspire more trust.

Service matters as well. Claims are the moment when customers most need help. By then, it is too late to switch. Look at independent reviews, industry standards, and whether an insurer follows the Protection Distributors Group Claims Charter. This can give you a sense of how the insurer behaves when people need support the most.

5. Financial strength matters

Your policy may pay out many years from now. That is why it helps to check whether an insurer is financially stable. Ratings from companies such as Standard & Poor’s, Moody’s and Fitch show if an insurer is strong and well run. This matters when choosing the best insurer for long term protection.

6. Price vs value: know the difference

Two policies may look similar in price but offer quite different value. Definitions, exclusions and extra benefits can all affect how well the policy works when you need it. The best life insurance is the one that protects you and your loved ones properly, not just the one that costs the least.

Why a protection adviser makes choosing easier

Comparing insurers alone can be difficult. There is lots to look at and much depends on your own health and circumstances. A protection adviser can guide you through this. They help you compare insurers clearly and find the best life insurance for your needs. All at no extra cost to you.

Advisers are paid by a commission built into every policy. And if regulated advice ever goes wrong, you have the Financial Ombudsman as a safety net. Something you do not get when choosing alone.

Taking the next step

You do not have to make this decision alone. A protection adviser can answer your questions, explain your options in plain English and help you choose with confidence. A good choice today can make a real difference to the people you care about tomorrow.

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LifeSearch have been protecting the life you love since 1998. We've protected over 1 million of families in our time. Read our views and opinions on the latest industry news, and what we have to say on all things Health, Wealth & Happiness. Our content is brought to you by LifeSearcher's and guest writers.
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