We say we protect families. But what does that mean?
It means looking after your best interests from interaction one to the moment you need us (and beyond). It means recording calls "for quality and training purposes”. It means deploying our Hit Squad to find you better outcomes. It means us taking care of your claims when paperwork’s the last thing on your mind. It means counselling and practical care services when you need extra support.
It means continuing our 23-year mission to protect you properly based on your needs, circumstances and what’s going on at home.
It's protecting you from the financial impact of life, death and sickness. And there’s more to it than meets the eye.
Chapter #1: Getting Protected
Advice in my shoes
What advice would advisers give their present-day selves?
How we protect you while you protect your family
This article may be reviewed for quality and training purposes
Chapter #2: HitSquad
Was it named by a sensei atop a mountain in Milton Keynes, or via admin error? Here’s the truth