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Claims & personal support

We proactively help fight your corner for a claim with exclusive additional support
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Expert claims team

When the worst happens we can't just sit back while you try to process your claim:

  • LifeSearch run a free full-time claims desk - one of the few independent advisers who do
  • our team's here to help guide you through the forms when paperwork's the last thing on your mind
  • Exclusive free LifeSearch Care service offers extra therapy and personal support throughout
  • We'll advise and update you to keep you informed
  • We'll even chase insurers and defend your claim so you get the payout you deserve faster

What you would need to make a claim

Hear how our cover and claims support helped a real policyholder, Marie

Story told by a real LifeSearch customer. Filmed in 2015 and used with the express permission of the people in the video.

£33 million total claims amount paid out to LifeSearch protected families 2020

4 years average length of a policy before a claim is made

Award winning claims team here to help you if you need us

LifeSearch Care service*

If you ever need to make a claim, there's LifeSearch Care*

If you became seriously ill, what value would you and your family put on more support, more help and more care? We've got your back.

More about LifeSearch Care

  • Complimentary support from nurses and counsellors
  • Could provide support with a Personal Nurse Adviser or access to a specialist therapist in their field
  • Access to charities and self-help groups
  • Provision of a care plan and ongoing access to support 

*LifeSearch Care is available only after your first 12 months as a policy holder taken through LifeSearch.

LifeSearch Limited is an Appointed Representative of LifeSearch Partners Limited, who are authorised and regulated by the Financial Conduct Authority. Calls may be monitored/recorded.