Claims & personal support

Proactive help through claims - admin and Care services too
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Our expert claims team

If the worst happens, we fully support you through the claims process 
  • LifeSearch are one of the few independent advisers to run a free full-time claims desk
  • Our team's here to help guide you through processes and forms when paperwork's the last thing on your mind
  • It's proactive - we'll do the chasing and keep you informed
  • We're here to defend your claim and ensure you get the pay-out you deserve ASAP
  • We also offer therapy and practical support - all free through LifeSearch Care
What you would need to make a claim


Hear how our cover and claims support helped a real policyholder, Marie

Story told by a real LifeSearch customer. Filmed in 2015 and used with the express permission of the people in the video.

£33 million total claims amount paid out to LifeSearch protected families 2020

4 years average length of a policy before a claim is made

Award winning claims team here to help you if you need us

LifeSearch Care service*

If you ever need to make a claim, there's LifeSearch Care*

If you became seriously ill, what value would you and your family put on more support, more help and more care? We've got your back.

More about LifeSearch Care

  • Complementary support from nurses and counsellors
  • Access to charities, community specialists and self-help groups
  • Our Care partners can provide you with a plan of actions, consultations and access to ongoing support
*LifeSearch Care is available only after your first 12 months as a policy holder taken through LifeSearch.

LifeSearch Limited is an Appointed Representative of LifeSearch Partners Limited, who are authorised and regulated by the Financial Conduct Authority. Calls may be monitored/recorded.