HWH The Pandemic Report 2021 Homeworking

HWH The Pandemic Report 2021 Homeworking

11 Jun 2021

Under 35s struggling the most with home working; they feel more isolated, stressed and overworked and are struggling to switch off

  • Three in ten (31%) of all adults who have worked from home this year have found it more stressful than being in the office, rising to 38% of under 35s
  • Almost two in five (37%) of under 35s who have worked from home have no suitable space to work from home - compared to just 26% of over 55s
  • One in three (32%) workers under 35s feel they work ‘too much’ and are twice as likely to have worked more hours during the pandemic than older people

As many UK workers begin heading back into the workplace, a new study has found younger workers have struggled the most with the shift to home-working during the pandemic.

The LifeSearch Health Wealth & Happiness Index has found that three in ten (31%) of people working from home find it more stressful than being in the office, but this rises to 38% of younger people.

Overall, 40% of home workers say they feel lonely and isolated working from home, but this rises significantly for under 35s, with over half - 52% - saying homeworking makes them feel lonely and 49% feel ‘cut-off’ from colleagues. Three in five (61%) younger people miss the team morale and workplace community.

Despite the fact that 57% of people have worked from home during the pandemic - and 78% of those still are – one of the key reasons why so many people are struggling to work from home could be down to home set-up:

  • more than a third (34%) do not have a suitable place to work, rising to 37% of 18-35 years olds
  • 31% are struggling to find the peace and quiet they need to work effectively, rising to 36% of younger people
  • perhaps unsurprisingly, it is workers with children under 18 that have struggled the most to find a ‘quiet space’ with 41% saying this has been an issue.

Working more hours

The latest research from insurance broker, LifeSearch, also found that a third (32%) of younger workers feel they work too much - compared with 29% overall.

Just over a third (34%) of Brits say they have worked more hours since the pandemic started, but this rises to 42% of younger people; one in nine (11%) of under 35s say they are working at least 10 hours extra per week.

In comparison, over 55s are more likely to be working fewer hours than they did before the pandemic.

Greater job demands (43%), time spent not commuting (25%) and finding it hard to switch off at home (24%) were the top reasons for why people said they were working more. For younger workers, ‘needing the extra money’ was also a key factor, with 26% saying this was the reason for putting in extra hours.

Emma Walker, Chief Marketing Officer at LifeSearch who commissioned the study said: “While working from home can bring many benefits, we have found that younger people in particular have struggled with this shift, both practically - they are more likely not to have a suitable home working environment - and emotionally, with feelings of loneliness and isolation higher in this age group.”

“With younger people more likely to live alone, or to share with housemates or a young family, and therefore be competing over working space, it is perhaps understandable that this age group will have found it tougher to move to a home-based environment.”

The research forms part of the LifeSearch Health, Wealth and Happiness Study, compiled with the Centre for Economics and Business Research (Cebr), which monitors changes in the three indices individually and combined, dating back to 2011. The Health, Wealth and Happiness of the UK population reached its lowest level in a decade in Q2 2020 as the events of the last year provided the most dramatic shifts in sentiment impacting these three key elements of our everyday life. More recently, in Q1 2021, the combined HWH Index fell 5% on the previous quarter, although this did not quite amount to the lows of Q2 2020 - HWH 2011-2021 graph.

Walker concluded: “There is reason for optimism looking forward. Given the continuing vaccine rollout, and the roadmap for easing restrictions, those who want to return to the office for a bit of ‘normality’ should be able to begin to do so, helping mitigate feelings of loneliness, isolation and being cut off from the workplace. However, this will no doubt continue to prove a challenge for employers to address the balance and differing needs of a multi-generational workplace.”

For a full copy of the LifeSearch Health, Wealth and Happiness Report, visit www.lifesearch.com/hwh.

- Ends -


The Index was compiled by the Centre for Economics and Business Research (Cebr) for LifeSearch in January and April 2021 and will be refreshed in the coming quarters. The Index is based on a modelling process taking into account a range of data sources covering health, wealth, and happiness and monitoring changes over time. The consumer research was carried out by Opinium Research between 5-12 March 2021 among 3,025 UK adults.

For further information, please contact:
Karen Mignon / Kevin Carr, Carr Consulting & Communications
Email: karen@carrcandc.co.uk / Tel: 07766 651327
Email: kevin@carrcandc.co.uk / Tel: 07887 838811

About LifeSearch

Over nearly 23 years, LifeSearch has grown into the UK’s biggest life insurance specialist, offering expert, independent advice to customers around life insurance, critical illness cover, income protection, family income benefit, serious illness cover and business insurance. Over our two-plus-decades, LifeSearch has picked up dozens of awards for company culture, expertise and customer service. We have a TrustPilot score of 4.9 out of 5 (excellent) and came Top #3 in our debut appearance on the Sunday Times’ list of Best Places to Work in the UK – www.lifesearch.com.

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